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Dog Walkling & Pet Sitting Services Terms and Conditions

  • Dog walks will be invoiced at the end of each week and will full payment will be required within 48 hours or we will no longer walk your dog.

  • Cancellation of walks/visits must be made more than 24 hours in advance otherwise a 50% charge will be incurred. If the walk or visit is cancelled on the day the full charge will be payable.

  • Whilst your pet is in our care we will always do our best to avoid illness or injury. In the event of injury or illness, we will always endeavour to us your personal vet, but if necessary we will use the nearest available vet immediately.

  • I confirm that the information provided in the questionnaire has been completed as accurately as possible and any other information given as needed.

  • As owners, you must ensure you have adequate pet insurance or funds to cover costs of veterinary bills in the event of illness, injury or death to your pet, other pets or people.

  • Additional fees may include the purchase of necessary items for the care of the pet(s), including but not limited to pet food, litter or cleaning supplies, transportation, unexpected visits and emergency expenses for health care. Shampooches shall retain and submit receipts as proof of additional expenses.

  • Shampooches reserves the right to cancel this contract and stop walking or providing pet care without refund should your pet show any sign of aggression or danger towards other animals or people.

  • Shampooches accepts no liability for any breach of security or loss of or damage to the Owner's property.

  • Shampooches accepts no liability for damage or injury done or sustained by the pet whilst in our care and the owner wholly remains responsible at all times.

  • Shampooches shall not be liable for any mishap of whatsoever nature which may befall a pet or caused by a pet who has unsupervised access to the outdoors.

  • The Owner shall be liable for all medical expenses and damages resulting from an injury to a member of Shampooches caused by the pet. The owner shall remain liable for damage to the Owner's property caused by the pet. Shampooches does not accept any liability for damage to the owner’s property howsoever caused.

  • Where The Owner has agreed their dog may be let off the lead when deemed safe to do so, The Owner remains liable for any fees, loss or damage caused by escape or failure to respond to recall.

  • Shampooches is released from all liability related to transporting pet(s) and the expense thereof.

  • Shampooches will not accept responsibility for the death, injury or illness of your dog. You are strongly advised to insure your pet for all eventualities. However, all reasonable steps are taken to prevent harm to your pet at all times.

  • Shampooches reserves the right to refuse or terminate the contract of any dog or owner who displays aggressive, destructive or unreasonable behaviour, including persistent barking.

  • At all times Shampooches will take every reasonable step to keep your pet safe.